Case Study

Here is an organizational picture, I would like to share with you and I would like you to think about this situation for a couple of seconds:

From technical perspective the leader was a brilliant, 30 year executive, Ivy League college education, worked in a number of organizations across the Executive Branch of the Federal Government including the White House
Currently leading a billion dollar organization approaching 4th year in leadership role
Substantial funding request to support mission denied and redirected to peer organization within the company.
Customers submitted extensive document identifying they were not being served and addresses how peer organizations absorbed workload.
Recent media attention denoting numerous senior executive’s bad behavior is accepted; organization has the highest number of complaints against leaders.
Vice President made aware of cultural problems reported by employee protection organization noting sexual harassment, etc.
Historic decline on the organization’s employee engagement surveys for all 4 years of the leader’s tenure.
Over a four year period annual changes in personnel system for job rotation, transfers, promotions, and evaluations are confusing and causes turmoil.
Internal investigations reveal massive waste and confusion in new programs.
Rapid change initiatives, that have been difficult for the culture to digest al at one time.
Cultural issues regarding disrespect to underrepresented groups were ramped inclusive of women, LBGT, and minorities
90% of the organization’s leaders were white male, with an average of 25 years in the organization